
Privacy Policy
Last updated: 10.09.2025
Your privacy matters to me. This policy explains how I collect, use, and protect your personal information in line with the UK GDPR.
1. Information I Collect
When you use the contact form, book a discovery call, or arrange a session, I may collect:
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Your name, email address, and phone number.
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Any information you choose to share in your enquiry.
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Session notes (if you work with me 1:1).
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Technical data such as cookies or usage information if you browse this site.
2. How I Use Your Information
Your data is used only to:
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Respond to your enquiry or booking.
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Arrange and deliver sessions.
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Maintain secure records for professional and legal purposes.
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Improve the website experience.
I will never sell or share your personal data with third parties for marketing.
3. Lawful Basis
I process your data on the basis of:
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Consent (when you submit the contact form or book a discovery call).
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Legitimate interest (to respond to your messages and provide services you request).
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Legal obligation (for record-keeping requirements).
4. How Long I Keep Your Data
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Enquiry form details: up to 6 months.
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Client session notes: securely stored for up to 7 years, as required by professional practice.
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Technical/cookie data: as per website provider settings.
5. Your Rights
You have the right to:
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Access your personal data.
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Correct inaccurate data.
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Request deletion (where applicable).
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Restrict or object to processing.
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Make a complaint to the ICO (www.ico.org.uk) if you’re unhappy with how your data is handled.
6. Contact
For privacy questions, please contact me via the contact page form.
Terms & Conditions
Last updated: 10.09.2025
Please read these Terms before using this website or booking a session.
By engaging with Hayley Dymond IEMT, you agree to the following:
1. Website Use
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The content on this site is for general information only.
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It is not medical advice, diagnosis, or treatment.
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You must be 18 years or older to book a session.
2. Services
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IEMT sessions are offered online or in person.
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Full session bookings are confirmed once payment is received.
3. Cancellations
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Please provide at least 24 hours’ notice if you need to cancel or reschedule.
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Sessions cancelled with less than 24 hours’ notice may be charged in full.
4. Limitation of Liability
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IEMT is not a replacement for medical or psychological treatment.
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You are responsible for your own wellbeing before, during, and after sessions.
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I accept no liability for any decisions you make based on the content of this website or sessions.
5. Changes to These Terms
These Terms may be updated from time to time. Any changes will be posted here with a new “last updated” date.

