
Privacy Policy
Last updated: 10.09.2025
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Your privacy matters to me. This policy explains how I collect, use, and protect your personal information in line with the UK GDPR.
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1. Information I Collect
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When you use the contact form, book a discovery call, or arrange a session, I may collect:
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Your name, email address, and phone number.
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Any information you choose to share in your enquiry.
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Session notes (if you work with me 1:1).
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Technical data such as cookies or usage information if you browse this site.
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2. How I Use Your Information
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Your data is used only to:
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Respond to your enquiry or booking.
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Arrange and deliver sessions.
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Maintain secure records for professional and legal purposes.
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Improve the website experience.
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I will never sell or share your personal data with third parties for marketing.
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3. Lawful Basis
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I process your data on the basis of:
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Consent (when you submit the contact form or book a discovery call).
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Legitimate interest (to respond to your messages and provide services you request).
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Legal obligation (for record-keeping requirements).
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4. How Long I Keep Your Data
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Enquiry form details: up to 6 months.
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Client session notes: securely stored for up to 7 years, as required by professional practice.
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Technical/cookie data: as per website provider settings.
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5. Your Rights
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You have the right to:
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Access your personal data.
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Correct inaccurate data.
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Request deletion (where applicable).
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Restrict or object to processing.
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Make a complaint to the ICO (www.ico.org.uk) if you’re unhappy with how your data is handled.
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6. Contact
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For privacy questions, please contact me via the contact page form.
Terms & Conditions
Last updated: 10.09.2025
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Please read these Terms before using this website or booking a session.
By engaging with Hayley Dymond IEMT, you agree to the following:
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1. Website Use
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The content on this site is for general information only.
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It is not medical advice, diagnosis, or treatment.
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You must be 18 years or older to book a session.
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2. Services
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IEMT sessions are offered online or in person.
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Full session bookings are confirmed once payment is received.
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3. Cancellations
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Please provide at least 24 hours’ notice if you need to cancel or reschedule.
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Sessions cancelled with less than 24 hours’ notice may be charged in full.
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4. Limitation of Liability
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IEMT is not a replacement for medical or psychological treatment.
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You are responsible for your own wellbeing before, during, and after sessions.
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I accept no liability for any decisions you make based on the content of this website or sessions.
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5. Changes to These Terms
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These Terms may be updated from time to time. Any changes will be posted here with a new “last updated” date.

