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Privacy Policy

Last updated: 10.09.2025

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Your privacy matters to me. This policy explains how I collect, use, and protect your personal information in line with the UK GDPR.

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1. Information I Collect

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When you use the contact form, book a discovery call, or arrange a session, I may collect:

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  • Your name, email address, and phone number.

  • Any information you choose to share in your enquiry.

  • Session notes (if you work with me 1:1).

  • Technical data such as cookies or usage information if you browse this site.

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2. How I Use Your Information

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Your data is used only to:

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  • Respond to your enquiry or booking.

  • Arrange and deliver sessions.

  • Maintain secure records for professional and legal purposes.

  • Improve the website experience.

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I will never sell or share your personal data with third parties for marketing.

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3. Lawful Basis

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I process your data on the basis of:

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  • Consent (when you submit the contact form or book a discovery call).

  • Legitimate interest (to respond to your messages and provide services you request).

  • Legal obligation (for record-keeping requirements).

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4. How Long I Keep Your Data

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  • Enquiry form details: up to 6 months.

  • Client session notes: securely stored for up to 7 years, as required by professional practice.

  • Technical/cookie data: as per website provider settings.

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5. Your Rights

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You have the right to:

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  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion (where applicable).

  • Restrict or object to processing.

  • Make a complaint to the ICO (www.ico.org.uk) if you’re unhappy with how your data is handled.

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6. Contact

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For privacy questions, please contact me via the contact page form.

Terms & Conditions

Last updated: 10.09.2025

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Please read these Terms before using this website or booking a session.

By engaging with Hayley Dymond IEMT, you agree to the following:

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1. Website Use

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  • The content on this site is for general information only.

  • It is not medical advice, diagnosis, or treatment.

  • You must be 18 years or older to book a session.

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2. Services

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  • IEMT sessions are offered online or in person.

  • Full session bookings are confirmed once payment is received.

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3. Cancellations

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  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

  • Sessions cancelled with less than 24 hours’ notice may be charged in full.

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4. Limitation of Liability

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  • IEMT is not a replacement for medical or psychological treatment.

  • You are responsible for your own wellbeing before, during, and after sessions.

  • I accept no liability for any decisions you make based on the content of this website or sessions.

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5. Changes to These Terms

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These Terms may be updated from time to time. Any changes will be posted here with a new “last updated” date.

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